Questions families ask before they call

Respite care means one of our caregivers steps in so the family member doing the caring can rest. We can cover a few hours, an overnight, or longer stretches. During that time we help with meals, personal care, medication reminders, companionship, or simply staying close by for safety. You will know who is coming and what they will be doing before they arrive.

Our caregivers provide non-medical support: helping organize pills, reminding, observing, and coordinating with pharmacies and family. They do not administer medication. For clients who need clinical administration, we coordinate with nurses and other healthcare providers as part of the care plan. If something looks off, a missed dose or a possible side effect, we tell the family right away. More on medication management.

A care plan starts with a conversation about your loved one's routine, needs, and preferences. You work directly with Joan to shape it, and it can scale up or down as things change without a change in your rate. As for who comes: depending on how often visits are scheduled, there may be more than one caregiver to cover all the necessary shifts. We keep that team as small and consistent as we can, so the faces stay familiar and everyone knows your loved one's routine.

Yes. Hospice provides the clinical team: nurses, medications, and equipment. We provide the daily presence hospice cannot, meaning hours of hands-on comfort care, help with bathing and dressing, household support, and respite for family. We coordinate directly with the hospice team, and overnight or around-the-clock care is available so family members can sleep. End-of-life care is family care, and we support everyone in the house. More on end-of-life care.

Yes. Companion care covers conversation and company along with the everyday things: grocery shopping and errands, meal preparation, light housekeeping, and transportation to appointments with a caregiver who stays, not just a driver. Many families start with companion care and add hands-on personal care as needs change.

Yes. Our caregivers support people living with dementia and Alzheimer's at home, with attention to safety, help getting around, and keeping daily routines steady, which is often calming when memory is changing. That includes medication reminders, meals, and help with bathing and dressing. Every care plan is built around what the person actually needs day to day. Our family guide to dementia care at home walks through more.

Yes. Recovery support at home often begins within days of discharge, and if you know a discharge is coming, call (231) 497-1300 before it happens and we will have a caregiver and a care plan ready for the first day home. We help with bathing and dressing, medication reminders, meals, and getting to follow-up appointments. Our caregivers also reinforce therapy homework between sessions and communicate with your clinical team. Support can be short-term or ongoing. More on recovery and rehabilitation support.